15+
Years
Mission-critical & industrial
Experience
Current work connects data center operations, product ownership, and independent software prototyping. Earlier roles show the manufacturing, repair, logistics, and leadership foundation behind it.
15+
Years
Mission-critical & industrial
1,159
Racks
Installed & Energized
95%
Quality
First-pass · Caterpillar assemblies
0
Incidents
Recordable, all tenure
01 / Data Center Operations
Microsoft / Contract via Insight Global
Atlanta Metropolitan Area · On-site
Contracted via Insight Global supporting Microsoft Fairwater Cloud Operations & Innovation (CO+I). Operate and maintain mission-critical infrastructure in live data centers with focus on uptime, safety, compliance, and clean execution.
Aug 2025 – Present
Open•Operate hyperscale critical infrastructure as one feedback loop across cooling, power, controls, and telemetry
•Trend EPMS/BMS data (temperature, voltage, current, pressure, flow) to catch anomalies before they become alarms
•Maintain major chiller yard infrastructure including cooling systems and fluid distribution
•Execute planned, predictive, and corrective maintenance under SOPs, MOPs, and EOPs
•Support critical power distribution: UPS, switchgear, panels, RPPs, PDUs, metering, and load paths
•Conduct PIT and readiness checks for redundancy and transfer behavior verification
•Troubleshoot controls and instrumentation; calibrate sensors across facility systems
•Support RDHx and glycol management for high-density compute environments
•Energize and validate server and power racks under full documentation and sign-off
•Coordinate CMMS work orders and post-maintenance documentation for compliance
•Enforce PPE, LOTO, arc-flash, fall protection, MEWP, and heat-stress safety standards
•Drive repeat-issue reduction through structured root-cause work and follow-through
02 / Product & Platform
Rack & Role / Founder · Archived Aug 2026
Remote
Designed, built, and operated a production full-stack job platform, owning architecture, engineering, deployment, and live system operations end to end. Archived after nine months in production with 500K+ job rows ingested.
Nov 2025 – Aug 2026
Expand•Sole architect and operator: product, schema, ingestion, AI surface, agent worker, admin tooling, and live ops all owned by one person
•Architected the AI surface on Lovable AI Gateway with structured outputs and typed schemas; resume tailoring, cover letters, interview prep, skills-gap, and JD formatting all ran through one shared pattern
•Built a Browserbase + Stagehand v3 Apply Agent that ran in an isolated worker with a live browser session streamed back to the candidate; EEO and protected fields were stripped before they ever reached the worker
•Designed retrieval-aware data shape on Postgres with normalized job, employer, and candidate models so the model was always reasoning over structured context; pgvector in the stack, with semantic retrieval as the next direction
•Production reliability controls in the AI pipeline: dedupe with replay logs, quarantine queue, three-layer expiry, source health monitoring, append-only audit log, and a manual fallback for the agent
•Row-level security enforced in Postgres on every exposed table; user_roles + has_role() SECURITY DEFINER pattern prevented the privilege-escalation that breaks most Supabase apps
•Architecture enforced by lint: strict feature-module pattern, single client façade, per-feature query keys, ESLint rules blocked cross-feature imports
•Managed full production lifecycle on Lovable and Vercel with zero-downtime deployment practices across 9 months of live operation
03 / Product & Consulting
Self-Employed / Freelance
Georgia, United States · Remote
Builds and designs products from concept to MVP to full production by combining full-stack engineering, UX systems, and automation.
Jul 2010 – Present
Open•Write PRDs, user flows, IA maps, and technical specs before any code is written
•Database schema and API contract-first design thinking on every engagement
•Agent and automation workflows with structured outputs, tool calling, evaluation loops, retries, and review gates
•Operational hygiene from day one: environments, CI checks, logging, traces, and failure-mode iteration
•Ship practical tools and iterate on UI/UX until the workflow feels obvious to real users
•Brand identity, design systems, and content strategy alongside technical delivery
04 / Logistics & Fulfillment
FedEx Supply Chain
Jackson, Georgia · On-site
High-throughput sortation and fulfillment operations inside one of the largest logistics networks in the world. Applied the same systematic, safety-first approach from years of manufacturing and repair environments. Equipment kept running, anomalies documented, throughput uninterrupted.
Nov 2024 – Jul 2025
Expand•Operated PLC-controlled material handling systems and powered industrial vehicles in a high-velocity fulfillment environment
•Maintained aerial platform and forklift certifications in strict compliance with OSHA and site-specific safety protocols
•Applied root-cause discipline to equipment anomalies, escalating accurately and minimizing downtime rather than masking symptoms
•Executed material movement workflows with zero recordable safety incidents across all operational shifts
05 / Precision Manufacturing
Rinnai America Corporation
Griffin, Georgia · On-site
Manufacturing floor operations at a precision appliance manufacturer known for tight tolerances and process discipline. Worked within a WMS-driven production environment handling materials, supporting electrical and power distribution tasks, and operating industrial equipment across assembly and warehouse functions.
Dec 2023 – Oct 2024
Expand•Operated powered industrial vehicles and aerial platforms within an ISO-compliant manufacturing facility
•Managed high-accuracy material flows and inventory transactions through Warehouse Management System (WMS)
•Supported electrical wiring and power distribution tasks on the manufacturing floor alongside assembly operations
•Maintained consistent throughput and quality standards in a structured, high-accountability production environment
06 / Manufacturing & Operations
Above the Cut Laser and Design LLC / Founder
Locust Grove, Georgia · Remote
Operated end-to-end business for a custom laser engraving and CNC routing studio delivering hundreds of bespoke projects.
Aug 2021 – Apr 2024
Expand•Achieved 0.1mm tolerances and 98% first-pass quality rate across production runs
•Reduced rework by 20% through process standardization and machine calibration discipline
•Improved on-time delivery from 85% to 97% through a full fulfillment workflow rebuild
•Reduced shipping costs by 15% through carrier optimization and packaging changes
•Maintained 99% accuracy on orders and returns with GAAP-compliant financial workflows
•Billing discrepancies reduced below 1% through automated reconciliation workflows
•Grew online leads by 250% and repeat purchases by 35% through digital marketing and UX improvements
07 / Industrial Manufacturing
Caterpillar Inc.
Griffin, Georgia · On-site
Assembled and audited LPSD generator sets and XQ series Power Modules in ISO-compliant manufacturing environment.
Feb 2023 – Oct 2023
Expand•Assembled and audited LPSD generator sets and XQ series Power Modules to full specification
•Achieved 95% first-pass quality rate across complex electro-mechanical assemblies
•Operated 80-ton overhead cranes and aerial lifts with zero safety incidents
•Interpreted wiring diagrams and blueprints using MESA documentation systems
•Trained and led a 5-person team, improving team productivity by 10%
•Supported ISO-compliant operations and safe load testing environments
08 / Commercial Refrigeration
Hoshizaki America
Griffin, Georgia · On-site
Led global field-unit returns with record turnaround improvements across complex electro-mechanical repair workflows.
Jan 2019 – Jun 2021
Expand•Led global field-unit returns program with record turnaround time improvements
•Diagnosed and repaired complex electro-mechanical issues across commercial refrigeration product lines
•Reduced defect and malfunction rates through structured process improvement initiatives
•Ensured ISO-compliant testing and repair workflows across all incoming units
•Built and repaired specialized equipment, jigs, and fixtures for production support
•Performed preventive maintenance on critical manufacturing machinery
09 / Commercial Refrigeration
Hoshizaki America
Griffin, Georgia · On-site
Production leadership supporting 30+ employees, achieving record-high quality and output.
Jul 2015 – Jan 2019
Expand•Supported a 30+ employee production team across commercial refrigeration manufacturing
•Helped achieve record-high production and quality metrics for commercial refrigeration units
•Maintained zero safety incidents and continuous ISO compliance throughout tenure
•Provided hands-on training, mentoring, and daily production coordination
•Maintained accurate records enabling Kaizen and continuous process-improvement work
10 / Industrial Manufacturing
Caterpillar Inc.
Griffin, Georgia · On-site
Precision engine assembly at scale. Established the core disciplines that run through every role since: blueprint literacy, quality-first thinking, verification over assumption.
Apr 2012 – Jan 2015
Expand•Assembled LPSD Caterpillar and Perkins engines using a 2,000-lb overhead crane with zero safety incidents across the full tenure
•Conducted priming, painting, and rigorous multi-point quality inspection on completed engine assemblies
•Trained and supervised a 4-person painting team, establishing quality checkpoints, workflow standards, and accountability structures
•Interpreted complex wiring diagrams and engineering blueprints for precision assembly validation and compliance documentation
Impact
Selected results across infrastructure, manufacturing, fabrication, logistics, repair, leadership, and product operations.
1,159Racks
Server and power racks energized and validated at Microsoft
Hyperscale build-out across multiple halls. Each rack power-validated, labeled, and signed off to spec.
98%
First-pass quality rate in precision CNC fabrication
Achieved through machine calibration discipline and process standardization.
20%
Rework reduction through process standardization
Found the upstream cause instead of reworking the downstream symptom.
+12%
On-time delivery improvement from 85% to 97% through process rebuild
Rebuilt the fulfillment workflow from scratch. Bottleneck lived in the process; the people were already executing.
15%
Shipping cost reduction via carrier and packaging optimization
Analyzed every carrier contract and packaging spec for available margin.
250%
Online lead growth via digital strategy and UX improvements
Rebuilt the full funnel from scratch. UX, content, targeting, and conversion. By myself.
35%
Repeat purchase increase through customer experience work
Reduced friction across the post-purchase experience to build trust.
95%
First-pass quality rate at Caterpillar on complex generator assemblies
Canonicalized to the documented experience and impact-summary value for Caterpillar generator assemblies.
Top 10%
Global builder ranking on Lovable, verified by the platform
Ranked in the top 10% of all Lovable users worldwide. Ships web platforms, networks, and marketplaces end to end.
10%
Productivity improvement leading a 5-person manufacturing team
Trained, mentored, and structured accountability. The gain came from clarity.
30+People
Production team supported in leadership at Hoshizaki
Record-high production and quality metrics maintained for years, with zero safety incidents.