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Experience

A career across data centers, production floors, repair bays, and software teams.

Current work connects data center operations, product ownership, and independent software prototyping. Earlier roles show the manufacturing, repair, logistics, and leadership foundation behind it.

15+

Years

Mission-critical & industrial

1,159

Racks

Installed & Energized

95%

Quality

First-pass · Caterpillar assemblies

0

Incidents

Recordable, all tenure

01 / Data Center Operations

Critical Environment Technician L4

Microsoft / Contract via Insight Global

Atlanta Metropolitan Area · On-site

Contracted via Insight Global supporting Microsoft Fairwater Cloud Operations & Innovation (CO+I). Operate and maintain mission-critical infrastructure in live data centers with focus on uptime, safety, compliance, and clean execution.

Aug 2025 – Present

Open

Operate hyperscale critical infrastructure as one feedback loop across cooling, power, controls, and telemetry

Trend EPMS/BMS data (temperature, voltage, current, pressure, flow) to catch anomalies before they become alarms

Maintain major chiller yard infrastructure including cooling systems and fluid distribution

Execute planned, predictive, and corrective maintenance under SOPs, MOPs, and EOPs

Support critical power distribution: UPS, switchgear, panels, RPPs, PDUs, metering, and load paths

Conduct PIT and readiness checks for redundancy and transfer behavior verification

Troubleshoot controls and instrumentation; calibrate sensors across facility systems

Support RDHx and glycol management for high-density compute environments

Energize and validate server and power racks under full documentation and sign-off

Coordinate CMMS work orders and post-maintenance documentation for compliance

Enforce PPE, LOTO, arc-flash, fall protection, MEWP, and heat-stress safety standards

Drive repeat-issue reduction through structured root-cause work and follow-through

Data Center OpsPower SystemsCoolingEPMS/BMSCMMSRoot Cause Analysis

02 / Product & Platform

Founder | Full-Stack Product & Data Platform Architect

Rack & Role / Founder · Archived Aug 2026

Remote

Designed, built, and operated a production full-stack job platform, owning architecture, engineering, deployment, and live system operations end to end. Archived after nine months in production with 500K+ job rows ingested.

Nov 2025 – Aug 2026

Expand

Sole architect and operator: product, schema, ingestion, AI surface, agent worker, admin tooling, and live ops all owned by one person

Architected the AI surface on Lovable AI Gateway with structured outputs and typed schemas; resume tailoring, cover letters, interview prep, skills-gap, and JD formatting all ran through one shared pattern

Built a Browserbase + Stagehand v3 Apply Agent that ran in an isolated worker with a live browser session streamed back to the candidate; EEO and protected fields were stripped before they ever reached the worker

Designed retrieval-aware data shape on Postgres with normalized job, employer, and candidate models so the model was always reasoning over structured context; pgvector in the stack, with semantic retrieval as the next direction

Production reliability controls in the AI pipeline: dedupe with replay logs, quarantine queue, three-layer expiry, source health monitoring, append-only audit log, and a manual fallback for the agent

Row-level security enforced in Postgres on every exposed table; user_roles + has_role() SECURITY DEFINER pattern prevented the privilege-escalation that breaks most Supabase apps

Architecture enforced by lint: strict feature-module pattern, single client façade, per-feature query keys, ESLint rules blocked cross-feature imports

Managed full production lifecycle on Lovable and Vercel with zero-downtime deployment practices across 9 months of live operation

Next.jsTypeScriptSupabasePostgreSQLVercelAI IntegrationProduct Architecture

03 / Product & Consulting

Product Prototyper | Full-Stack + UX | Automation & Agents | Brand Identity

Self-Employed / Freelance

Georgia, United States · Remote

Builds and designs products from concept to MVP to full production by combining full-stack engineering, UX systems, and automation.

Jul 2010 – Present

Open

Write PRDs, user flows, IA maps, and technical specs before any code is written

Database schema and API contract-first design thinking on every engagement

Agent and automation workflows with structured outputs, tool calling, evaluation loops, retries, and review gates

Operational hygiene from day one: environments, CI checks, logging, traces, and failure-mode iteration

Ship practical tools and iterate on UI/UX until the workflow feels obvious to real users

Brand identity, design systems, and content strategy alongside technical delivery

Full-StackAI AgentsUX SystemsAutomationBrand IdentityProduct Strategy

04 / Logistics & Fulfillment

Equipment Operator III - FedEx Supply Chain

FedEx Supply Chain

Jackson, Georgia · On-site

High-throughput sortation and fulfillment operations inside one of the largest logistics networks in the world. Applied the same systematic, safety-first approach from years of manufacturing and repair environments. Equipment kept running, anomalies documented, throughput uninterrupted.

Nov 2024 – Jul 2025

Expand

Operated PLC-controlled material handling systems and powered industrial vehicles in a high-velocity fulfillment environment

Maintained aerial platform and forklift certifications in strict compliance with OSHA and site-specific safety protocols

Applied root-cause discipline to equipment anomalies, escalating accurately and minimizing downtime rather than masking symptoms

Executed material movement workflows with zero recordable safety incidents across all operational shifts

Industrial OperationsPLC SystemsHeavy EquipmentLogisticsRoot Cause AnalysisOSHA Compliance

05 / Precision Manufacturing

Equipment Operator III - Rinnai America Corporation

Rinnai America Corporation

Griffin, Georgia · On-site

Manufacturing floor operations at a precision appliance manufacturer known for tight tolerances and process discipline. Worked within a WMS-driven production environment handling materials, supporting electrical and power distribution tasks, and operating industrial equipment across assembly and warehouse functions.

Dec 2023 – Oct 2024

Expand

Operated powered industrial vehicles and aerial platforms within an ISO-compliant manufacturing facility

Managed high-accuracy material flows and inventory transactions through Warehouse Management System (WMS)

Supported electrical wiring and power distribution tasks on the manufacturing floor alongside assembly operations

Maintained consistent throughput and quality standards in a structured, high-accountability production environment

Manufacturing OperationsWMSElectrical WiringMaterial HandlingISO ComplianceIndustrial Equipment

06 / Manufacturing & Operations

Founder & Technical Operator

Above the Cut Laser and Design LLC / Founder

Locust Grove, Georgia · Remote

Operated end-to-end business for a custom laser engraving and CNC routing studio delivering hundreds of bespoke projects.

Aug 2021 – Apr 2024

Expand

Achieved 0.1mm tolerances and 98% first-pass quality rate across production runs

Reduced rework by 20% through process standardization and machine calibration discipline

Improved on-time delivery from 85% to 97% through a full fulfillment workflow rebuild

Reduced shipping costs by 15% through carrier optimization and packaging changes

Maintained 99% accuracy on orders and returns with GAAP-compliant financial workflows

Billing discrepancies reduced below 1% through automated reconciliation workflows

Grew online leads by 250% and repeat purchases by 35% through digital marketing and UX improvements

CNC OperationsQuality ControlBusiness OperationsProcess OptimizationE-commerce

07 / Industrial Manufacturing

Manufacturing Technician II

Caterpillar Inc.

Griffin, Georgia · On-site

Assembled and audited LPSD generator sets and XQ series Power Modules in ISO-compliant manufacturing environment.

Feb 2023 – Oct 2023

Expand

Assembled and audited LPSD generator sets and XQ series Power Modules to full specification

Achieved 95% first-pass quality rate across complex electro-mechanical assemblies

Operated 80-ton overhead cranes and aerial lifts with zero safety incidents

Interpreted wiring diagrams and blueprints using MESA documentation systems

Trained and led a 5-person team, improving team productivity by 10%

Supported ISO-compliant operations and safe load testing environments

Generator AssemblyQuality ControlTeam LeadershipISO ComplianceHeavy Equipment

08 / Commercial Refrigeration

Lead RMA & Repair Technician

Hoshizaki America

Griffin, Georgia · On-site

Led global field-unit returns with record turnaround improvements across complex electro-mechanical repair workflows.

Jan 2019 – Jun 2021

Expand

Led global field-unit returns program with record turnaround time improvements

Diagnosed and repaired complex electro-mechanical issues across commercial refrigeration product lines

Reduced defect and malfunction rates through structured process improvement initiatives

Ensured ISO-compliant testing and repair workflows across all incoming units

Built and repaired specialized equipment, jigs, and fixtures for production support

Performed preventive maintenance on critical manufacturing machinery

RMA OperationsElectro-Mechanical RepairISO ComplianceProcess Improvement

09 / Commercial Refrigeration

Team Lead Coordinator

Hoshizaki America

Griffin, Georgia · On-site

Production leadership supporting 30+ employees, achieving record-high quality and output.

Jul 2015 – Jan 2019

Expand

Supported a 30+ employee production team across commercial refrigeration manufacturing

Helped achieve record-high production and quality metrics for commercial refrigeration units

Maintained zero safety incidents and continuous ISO compliance throughout tenure

Provided hands-on training, mentoring, and daily production coordination

Maintained accurate records enabling Kaizen and continuous process-improvement work

Team LeadershipProduction CoordinationISO ComplianceKaizenTraining

10 / Industrial Manufacturing

Manufacturing Technician

Caterpillar Inc.

Griffin, Georgia · On-site

Precision engine assembly at scale. Established the core disciplines that run through every role since: blueprint literacy, quality-first thinking, verification over assumption.

Apr 2012 – Jan 2015

Expand

Assembled LPSD Caterpillar and Perkins engines using a 2,000-lb overhead crane with zero safety incidents across the full tenure

Conducted priming, painting, and rigorous multi-point quality inspection on completed engine assemblies

Trained and supervised a 4-person painting team, establishing quality checkpoints, workflow standards, and accountability structures

Interpreted complex wiring diagrams and engineering blueprints for precision assembly validation and compliance documentation

Engine AssemblyOverhead CraneQuality InspectionTeam TrainingBlueprint ReadingISO Manufacturing

Impact

Outcomes from the floor.

Selected results across infrastructure, manufacturing, fabrication, logistics, repair, leadership, and product operations.

Open resume

1,159Racks

Server and power racks energized and validated at Microsoft

Hyperscale build-out across multiple halls. Each rack power-validated, labeled, and signed off to spec.

98%

First-pass quality rate in precision CNC fabrication

Achieved through machine calibration discipline and process standardization.

20%

Rework reduction through process standardization

Found the upstream cause instead of reworking the downstream symptom.

+12%

On-time delivery improvement from 85% to 97% through process rebuild

Rebuilt the fulfillment workflow from scratch. Bottleneck lived in the process; the people were already executing.

15%

Shipping cost reduction via carrier and packaging optimization

Analyzed every carrier contract and packaging spec for available margin.

250%

Online lead growth via digital strategy and UX improvements

Rebuilt the full funnel from scratch. UX, content, targeting, and conversion. By myself.

35%

Repeat purchase increase through customer experience work

Reduced friction across the post-purchase experience to build trust.

95%

First-pass quality rate at Caterpillar on complex generator assemblies

Canonicalized to the documented experience and impact-summary value for Caterpillar generator assemblies.

Top 10%

Global builder ranking on Lovable, verified by the platform

Ranked in the top 10% of all Lovable users worldwide. Ships web platforms, networks, and marketplaces end to end.

10%

Productivity improvement leading a 5-person manufacturing team

Trained, mentored, and structured accountability. The gain came from clarity.

30+People

Production team supported in leadership at Hoshizaki

Record-high production and quality metrics maintained for years, with zero safety incidents.